FAQ

Frequently Asked Questions
  • What is LeafWing for Professionals?

    "Continuing Education By Watching" - this is the concept that LeafWing for Professionals has pioneered for behavior and mental health practitioners. All courses are presented in streaming video and may be viewed on computers, tablets, and smartphones. We draw from a team of experts - researchers, therapists, and curriculum developers - to produce courses that combine scientific content with real world examples.

  • Specifically, which fields do your behavior and mental health developers represent?

    Psychologists, Behavior Analysts, Social Workers, Marriage and Family Therapists, Counselors, and Educators are involved in developing LeafWing For Professionals’ courses. The curriculum is based on best practices research, designed for use in private practice, community, educational, and/or organizational settings.

  • What are the steps for earning continuing education hours?

    1. Choose a course
    2. Purchase the course
    3. Login, view the video, pass the test, and complete the course evaluation
    4. Print your Certificate

  • How do I create an account?

    Simply enter your name, license/certificate number, and the state in which you practice. Then create a username and password.

  • How do I access my account?

    Login from any page on the website. The portal is always located on the top right. Enter the username and password that you established when you created the account and you will be directed to the "My Account" page where you can access your courses, profile, and certificates.

  • What if I have to stop or pause in the middle of the video?

    Courses are divided into 1-hour (approximately) segments. You may pause within a video segment then resume playing at your convenience. The player remembers where you pause or exit the video and will automatically queue up to where you left off. Note: you may use the "scrub bar" to go back and review video course material at any time.

  • What happens if I lose my Internet connection while taking the exam?

    Each time you save your answers they are stored in our database. If you lose your connection, simply reconnect and continue your test where you left off.

  • How many times can I watch the course video?

    As many times as you like, both during and after the course - although CE credit is only applied once. We encourage you to consider LeafWing streaming video courses, with 24/7 access, as your own professional library.

  • How am I tested? What is a passing score?

    Like other online continuing education courses, you are tested for content mastery. There is a brief quiz (8 questions per credit hour) that you must complete after viewing the course. The passing score is 80% or higher. You may review material as often as you like and retake the examination as many times as you need to pass.

  • What are the differences between Introductory, Intermediate, and Advanced courses?

    These categories serve two functions: to provide you with a guide for selecting topics to which you have either “no”, “moderate”, or “significant” exposure… and to indicate of the rigor and depth the course material.

  • Which boards/organizations approve these courses?

    LeafWing for Professionals is committed to developing programs based on the highest academic and best practices standards. That is why each course is approved by multiple accrediting boards including: APA (American Psychologist Association), BBS (California Board of Behavioral Sciences), BACB (Behavior Analyst Certification Board), NASP (National Association of School Psychologists), NAADAC (National Association of Alcoholism and Drug Abuse Counselors,) NASW (National Association of Social Workers), and NBCC (National Board for Certified Counselors). For specific board approvals, refer to the course description on the "Find a Course" page.

  • Does LeafWing for Professionals offer courses for teachers and general educators?

    Yes! We offer programs for teachers, general educators, and 16 (and growing) other professions including: Addiction Professionals, Associate Clinical Social Workers, Board Certified Behavior Analysts, Board Certified Assistant Behavior Analysts, Certified Counselors, General Professionals, Licensed Clinical Social Workers, Licensed Educational Psychologists, Licensed Marriage and Family Therapists, Licensed Marriage and Family Therapist Interns, Licensed Professional Clinical Counselors, Professional Clinical Counselor Interns, Psychologists, School Counselors, School Psychologists, and Social Workers.

  • Are LeafWing for Professionals continuing education courses recognized internationally?

    Yes. Our courses are designed with our international customers in mind. Because the international continuing education requirements can be more fluid than those in the United Stated, we recommend that you verify your country's licensing board or association's acceptance of LeafWing for Professionals courses before purchase.

  • I understand that many professional boards approve LeafWing for Professionals courses, covering a wide rage of behavior and mental health professions. More specifically...

    Which states/countries recognize APA (American Psychological Association) approved courses?
    All States. If you practice internationally, we suggest you verify your country's licensing board or association's acceptance of LeafWing for Professionals continuing education courses before purchase.

    Which states/countries recognize BBS (California Board of Behavioral Sciences) approved courses?
    California only. If you practice internationally, we suggest you verify your country's licensing board or association's acceptance of LeafWing for Professionals' continuing education courses, before purchase.

    Which states/countries recognize BACB (Behavior Analyst Certification Board) approved courses?
    All States. If you practice internationally, we suggest you verify your country's licensing board or association's acceptance of LeafWing for Professionals' continuing education courses before purchase.

    Which states/countries recognize NASP (National Association of School Psychologists) approved courses?
    All States. If you practice internationally, we suggest you verify your country's licensing board or association's acceptance of LeafWing for Professionals' continuing education courses before purchase.

    Which states/countries recognize NAADAC (National Association of Alcoholism and Drug Abuse Counselors) approved courses?
    Most States. We suggest you verify your state and/or country's licensing board or association's acceptance of NAADAC continuing education courses before purchase.

    Which states/countries recognize NASW (National Association of Social Workers), approved courses?
    All but California, Michigan, Nevada, North Carolina, West Virginia//The following states will Accept NASW Approved Providers if they follow Social Work Board CE Rules: Alabama, Arizona, Arkansas, Kansas.

    Which states/countries recognize NBCC (National Board for Certified Counselors), approved courses?
    Most States. We suggest you verify your state and/or country's licensing board or association's acceptance of NAADAC continuing education courses, before purchase.

  • I am licensed in two professions. Are individual courses that meet the board requirements of multiple professions offered?

    Yes. Many of our users are licensed/certified/accredited in two or even three professions. For example, an Addiction Professional who is also a Social Worker. Or, a School Psychologist who also practices as a Behavior Analyst. Or, a Certified Counselor who is also a Marriage and Family Therapist… and a Teacher.

    This is why LeafWing for Professionals offers a unique search engine that narrows your choices by only displaying individual courses that satisfy the Continuing Education requirements for all of your professionals. Simply go to the "Find a Course Page", select up to three professions and the location in which you practice. A listing of programs that meet your needs will instantly appear.

  • I completed a LeafWing course that satisfies the continuing education requirements of three professional boards. How do I print a separate certificate for each accrediting body?

    In keeping with LeafWing's philosophy of value-added features, we provide customizable certificates for those licensed or certified in more than one profession.

    After successfully completing the course, select "Certificate" which is displayed on the video bar. Identify your first profession from the dropdown menu. Click either "Certificate" or "License" – whichever credential your professional board uses to indicate proficiency.

    The default credit on the certificate reads "Continuing Education Hours." In order to comply with your professional board specifications, alternative descriptions are offered, such as "Continuing Education Units" or "Professional Development Hours." Choose accordingly.

    If the delivery method of the course needs to be displayed on the certificate, options include "Distance Learning" and "Home Study." Choose accordingly. Finally, click the "Generate Certificate" button, confirm the accuracy, and print your customized certificate.

    To generate separate certificates for additional professional boards, repeat this process by clicking "My Certificate" once again."

  • To what standards does LeafWing for Professionals adhere?

    We are fully committed to conducting all activities in strict conformance to the highest professional standards including the American Psychological Association's Ethical Principles of Psychologists. Furthermore, LeafWing for Professionals complies with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards is the responsibility of LeafWing for Professionals.

  • Is your website secure?

    Yes. All purchases and logins go through our secure services. You can be assured that any purchases are safe through our site.

  • What is your cancellation/refund policy?

    Your satisfaction is very important to us. If you are not 100% satisfied with your training experience, please call us at 877-739-2387 or submit your concern through our "Contact" page form so we can work toward a mutually acceptable solution. Please note: we will not confirm completion of CE units with a CE board when a cancellation or refund is made.

  • Grievances

    While we go to great lengths to assure fair treatment for all participants and attempt to anticipate problems, there may be occasional issues that require intervention on the part of the staff/officer of LeafWing for Professionals.

    When a participant files a grievance, either orally or in writing, the following actions will be taken: If the grievance concerns the content of a course, level of presentation, or technical issues regarding the delivery of the streaming video, a representative of LeafWing for Professionals will mediate and serve as final arbitrator.

    If the resolution involves: a) credit for a subsequent course or b) partial or full refund of the course fee, the actions will be documented in writing for recordkeeping purposes. Note: the grieved individual need not sign the document.

    To submit a complaint, or if you have additional questions, please contact:
    John Lubbers, Ph.D. BCBA-D
    LeafWing For Professionals
    P.O. Box 6572
    Thousand Oaks, CA 91359

  • What is the cost of an online course? Are discounts available?

    Each course is priced at $19.95 per unit. We offer package discounts to provide increased savings when you buy multiple units at one time. The chart below lists the discount percentage based on the number of units purchased. By purchasing a minimum of 12 units, you save 25% off the total!

    Units Purchased Discount Rate
    0 - 3 0%
    4 - 5 10%
    6 - 8 15%
    9 - 11 20%
    12 - 15+ 25%

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